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Healthwatch Medway

Contact us

If you have any enquiries, please do not hesitate to contact us!

Operations Manager

Margaret Cane

Information & Signposting Officer

Lorraine Camp


Julie Clark & Fazilla Amijee

Young Healthwatch Coordinator

David Laming

Healthwatch Medway,
Second Floor,
Kingsley House,
37-39 Balmoral Road,

Information line: 01634 566 777
Email: General enquiries

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  • NHS wants to know if you find care information accessible

    6th February 2017

    Since August 2016, NHS health and social care services have been required by law to ensure their communications are accessible to all. Now, six months on, NHS England wants to hear what difference the Accessible Information Standard has made to your experience. The Standard exists to make sure that people with a disability, impairment or sensory loss are given information they can access and understand, as well as any communication support that they need. This includes making sure that information is available in different formats, such as large print, braille, easy read or via email. It also requires appropriate support to be available, such as a British Sign Language (BSL) interpreter, deafblind manual interpreter or an advocate. To ensure that the Standard is met, organisations may have had to change their policies and procedures, trained staff, and perhaps altered their systems to make sure people get what they need. Five ways NHS and social care organisations should be...

  • Healthwatch Medway Launches GP Surgery Survey

    28th November 2016

    Healthwatch Medway is launching its GP Surgery Survey and we want to hear from you about your experiences at your GP surgery. We are going to be carrying out 'Enter and View' visits at GP surgeries across Medway and so we can be sure that we receive an accurate account, we want to hear about...

  • Could a soft drinks levy help child obesity? Have your say

    19th August 2016

    Today nearly a third of children aged 2 to 15 are overweight or obese and younger generations are becoming obese at earlier ages and staying obese for longer. The Government has put forward a plan of action to tackle this issue by reducing the amount of sugar in food and drinks and by...

  • NHS England has published the Implementation Plan for the Mental Health Five Year Forward View.

    3rd August 2016

    THOUSANDS of children and adults of all ages with conditions such as psychosis, depression and anxiety will be among the first to benefit from improved services as work starts on a major transformation programme for mental health care. ‘Implementing the Five Year Forward View for Mental...

  • MPs call on Government to address delays in discharging older patients

    25th July 2016

    The Committee of Public Accounts urges new measures to tackle scale and cost of delays in discharging patients from hospital. Read our response. A new report from the Committee of Public Accounts has found that there is a ‘poor understanding of the scale of discharge problems’ and an...

  • The CQC’s report into integrated care for older people

    15th July 2016

    The Care Quality Commission (CQC) has reviewed how well different health and care services work together to support the needs of older people in England. In its report, Building Bridges, Breaking Barriers, it warns that despite a widespread commitment for integration across the sectors,...

  • Celebrating the work of the Healthwatch network

    25th June 2016

    The Healthwatch network exists to make health and social care services work for the people who use them. We hear fantastic examples from local Healthwatch every week about the great work they are doing to ensure that people’s views are heard. Each year we take the opportunity to celebrate...

  • Director – Geoffrey Bowden on latest TV speaking about CEO Paul Sutton’s resignation at SECAmb

    1st June 2016 ...

  • Better care in my hands: A review of how people are involved in their care

    Better care in my hands: A review of how people are involved in their care

    25th May 2016

    The Care Quality Commission (CQC) published a report into the extent and quality people’s involvement in their health and social care based on new analysis of CQC’s national reports and inspection findings and on national patient surveys. ...

  • Alzheimers Society FIX Dementia Care Campaign

    Alzheimers Society FIX Dementia Care Campaign

    20th May 2016

    Alzheimer’s Society Fix Dementia Care Campaign has launched a report which investigates the quality of NHS health care provision, both primary and secondary, for people with dementia. The report consists of stories of people with dementia and carers and families. The report includes quantitative...

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