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Healthwatch Medway

Contact us

If you have any enquiries, please do not hesitate to contact us!

Operations Manager

Margaret Cane

Information & Signposting Officer

Lorraine Camp


Julie Clark & Fazilla Amijee

Healthwatch Medway,
Second Floor,
Kingsley House,
37-39 Balmoral Road,

Information line: 01634 566 777
Email: General enquiries

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We are Recruiting Board Directors - Read more here 


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  • Give Your Views on Services in Medway

    18th July 2017

    Tell us your views on the future of health and care in Medway Medway Clinical Commissioning Group would like to invite you to a series of engagement events to help shape the future of local health and care in Medway. We are holding two public engagement events focusing on the provision of urgent care in Medway. You are welcome to attend on either: 9th August, 6:30 – 8:30pm, Priestfield Stadium, Redfern Avenue, Medway, ME7 4DD or 5th September, 6:30 – 8:30pm, St Georges Hotel, 8 New Road, ME4 6BB At these meetings we will:  Discuss proposals to create a new urgent care centre at Medway Maritime Hospital  Look at how you and your family will receive urgent care in the future - when you need immediate medical help or advice which is not a life-threatening situation  Hear about improvements to NHS 111 and about plans to extend access to GP services 7 days a week And one engagement event to discuss the Medway Model – a new partnership...

  • Speaking up helps improve care for sheltered housing residents

    7th July 2017

    An elderly resident, who lives in sheltered housing, waited for over four hours for an ambulance after a fall. she remained on the floor, anxious and in pain, as safety protocols would not allow staff to lift her. The sheltered housing Manager, contacted Healthwatch to share...

  • Four ways GP practices can become dementia friendly

    7th July 2017

    Find out how Healthwatch has been showing GP practices how small changes can make a big difference to patients’ experiences of visiting the doctor. There are around 850,000 people who live with dementia in the UK, and this figure is expected to rise to over a million by 2025. As more people are...


    9th May 2017

    WE'RE RECRUITING - COULD YOU BE OUR NEW OPERATIONS MANAGER? Operations Manager Competitive Salary, Dependent on Experience (22.5 hours per week) Gillingham, Kent Following an organisational restructure, Healthwatch Medway is looking for a dynamic and experienced person to step into the role of...


    3rd April 2017

    Press Release: MEDWAY PROJECT WILL CONTINUE TO STRIVE FOR DEMENTIA FRIENDLY SOCIETY, THANKS TO FUNDING A PROJECT aimed at increasing awareness of dementia and battling the stigma of the disease will continue, thanks to funding secured by Citizens Advice Medway and Healthwatch Medway. Medway...

  • Back at Medway Hospital

    24th March 2017

    Following a break over the festive period, we are back carrying out our listening events at Medway Hospitl iving you the opportunity to share your experiences of the hospital and other local services with us. We want to hear from you! We will be carrying out fortnightly listening events...

  • New NHS target aims to improve your experience of leaving hospital

    24th March 2017

    The Government has published what it wants the NHS to deliver over the next 12 months, including a new target to reduce the delays people can face when leaving hospital. We look at this and other issues you have helped us raise with the Department of Health and that the NHS will be focussing on....


    17th March 2017

    PRESS RELEASE: HEALTHWATCH MEDWAY TO CONTINUE WORKING WITH HOSPITAL TO SUSTAIN IMPROVEMENT FOLLOWING CQC RATING HEALTHWATCH Medway is pleased that Medway Maritime Hospital has been recommended to come out of special measures following the release of the CQC report. The CQC’s report,...

  • Making the most of the information you share with us

    6th February 2017

    Every day, local people across Medway share their experiences about health and care with our staff and volunteers.         What happens to the information that is collected from the public? Once we discover an issue, we create reports to...

  • NHS wants to know if you find care information accessible

    6th February 2017

    Since August 2016, NHS health and social care services have been required by law to ensure their communications are accessible to all. Now, six months on, NHS England wants to hear what difference the Accessible Information Standard has made to your experience. The Standard exists to make sure...

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